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Hardcover
Will Guidara
Unreasonable Hospitality, The Remarkable Power of Giving People More Than They Expect
€25,54€27,50
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Hardcover
C. Richard Weylman
100 Proven Ways to Acquire and Keep Clients for Life, The Path to Permanent Business Success
€26,58€28,74
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Hardcover
Sriram Dasu
The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer’s Business
€36,01€39,99
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Soft cover
Leonard L. Berry
Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations
€28,68€31,24
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Paperback
Simon (University of South Carolina) Hudson
Customer Service for Hospitality and Tourism
€49,29
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