{"product_id":"developments-in-the-call-centre-industry-taylor-francis-ltd-9780415511483-analysis-changes-and-challenges-julia-connell","title":"Developments in the Call Centre Industry","description":"\u003cp\u003eExplore the evolving landscape of the call centre industry with \u003cstrong\u003eDevelopments in the Call Centre Industry\u003c\/strong\u003e by \u003cstrong\u003eJulia Connell\u003c\/strong\u003e. Published by \u003cstrong\u003eTaylor \u0026amp; Francis Ltd\u003c\/strong\u003e in 2012, this insightful paperback spans 224 pages and offers a comprehensive analysis of call centres across the globe. Drawing on contributions from experts in countries such as the USA, UK, India, Australia, South Korea, Germany, Greece, and Sweden, this book highlights the dynamic growth of call centres as a vital sector in white-collar employment since the mid-1990s. Whether you're a professional in the industry or simply interested in understanding its impact, Connell's work provides valuable perspectives and in-depth research that will enrich your knowledge of this crucial area of modern business.\u003c\/p\u003e","brand":"Julia Connell","offers":[{"title":"Default Title","offer_id":52247186538838,"sku":"9780415511483","price":15.75,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9780415511483.jpg?v=1767772424","url":"https:\/\/www.bookshop.lt\/products\/developments-in-the-call-centre-industry-taylor-francis-ltd-9780415511483-analysis-changes-and-challenges-julia-connell","provider":"Bookshop","version":"1.0","type":"link"}