77 Pillars of Quality and the Pursuit of Excellence

Discover the essential guide for managers in "77 Pillars of Quality and the Pursuit of Excellence" by Souraj Salah, published by Taylor & Francis Ltd in 2024. This insightful paperback, spanning 306 pages, equips quality practitioners with the foundational knowledge necessary for effective management and operational improvement. Salah's work emphasizes the importance of fostering strong relationships with people, products, and services, while also enhancing process improvement strategies. Learn how to influence without authority and drive excellence in your organization. Perfect for those seeking to elevate their management skills and implement quality practices, this book is a must-have resource for anyone committed to achieving operational excellence.