Governing Street-Level Bureaucracies

Discover the intricacies of public sector governance in "Governing Street-Level Bureaucracies" by Kerstin Jacobsson, published by Taylor & Francis Ltd in 2025. This insightful hardback, spanning 156 pages, delves into the dynamics of how caseworkers operate within contemporary street-level bureaucracies. Jacobsson redefines our understanding of governance by illuminating the often-overlooked informal and subtle organizational structures that influence caseworkers' perceptions and actions beyond the confines of formal policies and professional identities. This book is essential for anyone interested in the complexities of public administration and the real-world implications of governance practices. Enhance your understanding of the public sector with this compelling exploration of everyday bureaucratic interactions.