Heritage Visitor Attractions

Discover the intricate world of Heritage Visitor Attractions in this insightful book by Anna Leask, published by Cengage Learning EMEA. Released in 1999, this new edition spans 256 pages and provides a comprehensive examination of Heritage Visitor Attractions (HVAs) from an operations management perspective. Leask expertly defines the unique characteristics of HVAs and delves into the essential principles of operations management. This engaging text not only covers the design aspects of HVAs but also emphasizes quality improvement and capacity management. Perfect for professionals in the hospitality and tourism industries, as well as students of business and economics, "Heritage Visitor Attractions" is a must-read for anyone looking to enhance their understanding of this vital sector. Explore the intersection of heritage and operational excellence today!