Managers as Designers in the Public Services

Discover the insights of Managers as Designers in the Public Services by a renowned professor from Nottingham University, published by Triarchy Press in 2011. This compelling paperback, spanning 220 pages, delves into the frequent failures of large public sector computer projects and provides actionable solutions to ensure their success.

Drawing from the author's extensive experience, including the successful SPRINT project, the book critiques conventional thinking in public service management, echoing the views of John Seddon. Through engaging case studies, it presents a transformative approach to project design and management, making it an essential read for public sector professionals and managers alike.

Equip yourself with the knowledge to navigate and improve public sector initiatives—pick up your copy today at Bookshop!