Service Encounters in Tourism, Events and Hospitality

Miriam Firth

€33,89
€33,89 €34,94 Išpardavimas

Turime sandėlyje

Numatomas pristatymas
Venipak paštomatas birželio 22–27 d.
DHL Express birželio 20–21 d.
Autorius Miriam Firth
Žanras Geography
Leidimo metai 2020 m.
Puslapių skč. 208 psl.
Viršelis Minkštas viršelis
ISBN 9781845417260

Service Encounters in Tourism, Events and Hospitality

This book offers insights into the demands made on staff in service encounters in tourism, events and hospitality roles. It hinges upon storied incidents offered by workers about which the reader can reflect and apply theoretical knowledge. Each chapter includes learning objectives, questions and summaries.

Service Encounters in Tourism, Events and Hospitality

Service Encounters in Tourism, Events...

€33,89
€33,89 €34,94