Jochen Wirtz

Jochen Wirtz – autoriaus knygos mūsų kataloge: 18 knygų. Peržiūrėkite visus leidimus ir užsisakykite internetu su pristatymu visoje Lietuvoje.

Jochen Wirtz

Rodoma 1-18 iš 18+
Services Marketing: People, Technology, Strategy (Ninth Edition)
Jochen Wirtz
€64,10-7%
€68,75
Turime sandėlyje
Essentials of Services Marketing
Jochen Wirtz
€98,27
Turime sandėlyje
Service Marketing Communications
Jochen Wirtz
€12,92
Pristatymas 3-4 sav.
Service Quality And Productivity Management
Jochen Wirtz
€12,92
Pristatymas 3-4 sav.
Services Marketing: People, Technology, Strategy (Ninth Edition)
Jochen Wirtz
€120,89-12%
€137,50
Pristatymas 3-4 sav.
Crafting The Service Environment
Jochen Wirtz
€12,92
Pristatymas 3-4 sav.
Balancing Capacity And Demand In Service Operations
Jochen Wirtz
€12,92
Pristatymas 3-4 sav.
Building A World Class Service Organization (Assessment Tool)
Jochen Wirtz
€12,92
Pristatymas 3-4 sav.
Designing Complaint Handling And Service Recovery Strategies
Jochen Wirtz
€12,92
Pristatymas 3-4 sav.
Understanding Service Consumers
Jochen Wirtz
€12,92
Pristatymas 3-4 sav.
Winning In Service Markets: Success Through People, Technology And Strategy
Jochen Wirtz
€104,42-8%
€113,75
Pristatymas 3-4 sav.
Winning In Service Markets: Success Through People, Technology And Strategy
Jochen Wirtz
€48,42-6%
€51,25
Pristatymas 3-4 sav.
Managing Customer Relationships And Building Loyalty
Jochen Wirtz
€12,92
Pristatymas 3-4 sav.
Managing People For Service Advantage
Jochen Wirtz
€12,92
Pristatymas 3-4 sav.
Positioning Services In Competitive Markets
Jochen Wirtz
€12,92
Pristatymas 3-4 sav.
Pricing Services And Revenue Management
Jochen Wirtz
€12,92
Pristatymas 3-4 sav.
Designing Customer Service Processes
Jochen Wirtz
€12,92
Pristatymas 3-4 sav.
Developing Service Products And Brands
Jochen Wirtz
€12,92
Pristatymas 3-4 sav.

Jochen Wirtz

Rodoma 1-18 iš 18+
Services Marketing: People, Technology, Strategy (Ninth Edition)
Jochen Wirtz
€64,10-7%
€68,75
Turime sandėlyje
Essentials of Services Marketing
Jochen Wirtz
€98,27
Turime sandėlyje
Service Marketing Communications
Jochen Wirtz
€12,92
Pristatymas 3-4 sav.
Service Quality And Productivity Management
Jochen Wirtz
€12,92
Pristatymas 3-4 sav.
Services Marketing: People, Technology, Strategy (Ninth Edition)
Jochen Wirtz
€120,89-12%
€137,50
Pristatymas 3-4 sav.
Crafting The Service Environment
Jochen Wirtz
€12,92
Pristatymas 3-4 sav.
Balancing Capacity And Demand In Service Operations
Jochen Wirtz
€12,92
Pristatymas 3-4 sav.
Building A World Class Service Organization (Assessment Tool)
Jochen Wirtz
€12,92
Pristatymas 3-4 sav.
Designing Complaint Handling And Service Recovery Strategies
Jochen Wirtz
€12,92
Pristatymas 3-4 sav.
Understanding Service Consumers
Jochen Wirtz
€12,92
Pristatymas 3-4 sav.
Winning In Service Markets: Success Through People, Technology And Strategy
Jochen Wirtz
€104,42-8%
€113,75
Pristatymas 3-4 sav.
Winning In Service Markets: Success Through People, Technology And Strategy
Jochen Wirtz
€48,42-6%
€51,25
Pristatymas 3-4 sav.
Managing Customer Relationships And Building Loyalty
Jochen Wirtz
€12,92
Pristatymas 3-4 sav.
Managing People For Service Advantage
Jochen Wirtz
€12,92
Pristatymas 3-4 sav.
Positioning Services In Competitive Markets
Jochen Wirtz
€12,92
Pristatymas 3-4 sav.
Pricing Services And Revenue Management
Jochen Wirtz
€12,92
Pristatymas 3-4 sav.
Designing Customer Service Processes
Jochen Wirtz
€12,92
Pristatymas 3-4 sav.
Developing Service Products And Brands
Jochen Wirtz
€12,92
Pristatymas 3-4 sav.