23% nuolaida
Nordstrom Way to Customer Experience Excellence
Akcijos kaina
€27,60
Įprasta kaina
€35,88
Vieneto kaina
/
Nėra tokio varianto
The fully revised and updated edition of the classic book about Nordstrom's extraordinary customer service In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service.
Nordstrom Way to Customer Experience Excellence