23% nuolaida
Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer’s Business
Akcijos kaina
€43,19
Įprasta kaina
€56,14
Vieneto kaina
/
Nėra tokio varianto
Helps you understand consumer psychology to drive profits and growth. This title explains how consumers perceive services and shows you how toenhance the customer experience - every time. It identifies and demystifies the psychological triggers behind customer behavior.
Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer’s Business