Klientų aptarnavimas

Klientų aptarnavimas – šioje kategorijoje rasite 269 knygas. Nuo pripažintos klasikos iki naujausių leidimų. Užsakykite internetu, pristatome visoje Lietuvoje.

Klientų aptarnavimas

Rodoma 1-50 iš 259+
123…6
Value Proposition Design, How to Create Products and Services Customers Want
Alexander Osterwalder
€33,99-7%
€36,50
Turime sandėlyje
Selling Luxury
Robin Lent
€30,45-7%
€32,75
Turime sandėlyje
Discipline of Market Leaders
Fred Wiersema
€20,39-5%
€21,49
Turime sandėlyje
Connected Strategy
Nicolaj Siggelkow
€31,31-4%
€32,75
Turime sandėlyje
Uncommon Service
Frances Frei
€28,89-4%
€30,25
Turime sandėlyje
Fasten Your Seatbelt: The Passenger is Flying the Plane
Nawal K. Taneja
€67,68-4%
€70,24
Pristatymas 3-4 sav.
Feminist Dollar
Phyllis A. Katz
€55,55-4%
€57,74
Pristatymas 3-4 sav.
Finishing Touch, The
Tony Cram
€37,37-4%
€38,99
Pristatymas 3-4 sav.
Flip the Funnel
Joseph Jaffe
€28,09-7%
€30,24
Pristatymas 3-4 sav.
Excellence in Managing Worldwide Customer Relationships
Thomas A. Cook
€116,18-3%
€120,24
Pristatymas 3-4 sav.
Consumer Services and Economic Development
Colin C. Williams
€73,74-4%
€76,49
Pristatymas 3-4 sav.
Customer Service Training
Maxine Kamin
€81,02-4%
€83,99
Pristatymas 3-4 sav.
Customer Advisory Boards
Tony Carter
€176,81-3%
€182,75
Pristatymas 3-4 sav.
Customer Relationship Management
Bookshop
€24,55-7%
€26,49
Pristatymas 3-4 sav.
Customer Service Intelligence
Lynn Van der Wagen
€51,92-4%
€53,99
Pristatymas 3-4 sav.
Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers
Reza Soudagar
€49,29-7%
€52,74
Pristatymas 3-4 sav.
Customer Is King: How to Exceed Their Expectations
Robert Craven
€19,84-8%
€21,49
Pristatymas 3-4 sav.
Creating a Service Culture in Higher Education Administration
Mario C. Martinez
€37,37-4%
€38,99
Pristatymas 3-4 sav.
Creating a Service Culture in Higher Education Administration
Mario C. Martinez
€188,94-3%
€195,25
Pristatymas 3-4 sav.
Experience Economy, Updated Edition
B. Joseph Pine
€27,68-5%
€29,00
Pristatymas 3-4 sav.
Designing and Delivering Superior Customer Value
Art Weinstein
€231,38-3%
€239,00
Pristatymas 3-4 sav.
Designing Experiences
J. Robert Rossman
€31,31-4%
€32,75
Pristatymas 3-4 sav.
Developing a Market Orientation
Rohit Deshpande
€152,56-3%
€157,75
Pristatymas 3-4 sav.
Developments in the Call Centre Industry
Connell&burgess
€201,06-3%
€207,75
Pristatymas 3-4 sav.
Developments in the Call Centre Industry
Julia Connell
€16,75-6%
€17,74
Pristatymas 3-4 sav.
Customer Relationship Management
Federico Rajola
€55,55-4%
€57,74
Pristatymas 3-4 sav.
Customer-Driven Organization
Sr Coleman
€231,38-3%
€239,00
Pristatymas 3-4 sav.
Customer Service Over the Phone
Stephen Coscia
€231,38-3%
€239,00
Pristatymas 3-4 sav.
Customer Relationship Management in Indian Banking Industry
R. Uppal
€45,76-7%
€48,99
Pristatymas 3-4 sav.
Digital Disciplines
Joe Weinman
€32,80-7%
€35,24
Pristatymas 3-4 sav.
Experience
Lior Arussy
€36,15-4%
€37,74
Pristatymas 3-4 sav.
Der Technische Kundendienst als eigenstaendiges Marketing-Objekt
Bookshop
€87,97-14%
€102,36
Pristatymas 3-4 sav.
E-Service: New Directions in Theory and Practice
Roland T. Rust
€237,44-3%
€245,25
Pristatymas 3-4 sav.
E-Service: New Directions in Theory and Practice
Roland T. Rust
€65,25-4%
€67,74
Pristatymas 3-4 sav.
Designing Complaint Handling And Service Recovery Strategies
Jochen Wirtz
€11,85-7%
€12,69
Pristatymas 3-4 sav.
Designing Service Processes to Unlock Value
Joy M. Field
€22,82-5%
€23,99
Pristatymas 3-4 sav.
Designing Service Excellence
Brian Hunt
€102,84-3%
€106,49
Pristatymas 3-4 sav.
Designing the Best Call Center for Your Business
Brendan Read
€61,62-4%
€63,99
Pristatymas 3-4 sav.
Die Entwicklung der privaten Kundeneinlagen
Bookshop
€71,60-18%
€87,52
Pristatymas 3-4 sav.
Die Intensivierung des Bankauendienstes
Bookshop
€81,44
Pristatymas 3-4 sav.
Die Kundenselbstbedienung im Marketing der Kreditinstitute
Bookshop
€71,60-14%
€82,86
Pristatymas 3-4 sav.
Die optimale Leistungstiefe im Einzelhandelsbetrieb
Bookshop
€81,44
Pristatymas 3-4 sav.
Eleventh Commandment
Sandra Vandermerwe
€43,43-4%
€45,24
Pristatymas 3-4 sav.
Do You Want to Keep Your Customers Forever?
Joseph B. Pine
€11,90-7%
€12,74
Pristatymas 3-4 sav.
Empowerment: HR Strategies for Service Excellence
Conrad Lashley
€51,92-4%
€53,99
Pristatymas 3-4 sav.
Empowerment: HR Strategies for Service Excellence
Conrad Lashley
€31,30-4%
€32,74
Pristatymas 3-4 sav.
Effective Client Management in Professional Services
Jack Berkovi
€164,69-3%
€170,25
Pristatymas 3-4 sav.
Evolution of Integrated Marketing Communications
Don (Northwestern University, USA) Schultz
€188,94-3%
€195,25
Pristatymas 3-4 sav.
Excellence Wins
Horst Schulze
€24,56-7%
€26,50
Pristatymas 3-4 sav.
Empowered
Josh Bernoff
€43,01-13%
€49,64
Pristatymas 3-4 sav.
123…6