Klientų aptarnavimas

Klientų aptarnavimas – šioje kategorijoje rasite 269 knygas. Nuo pripažintos klasikos iki naujausių leidimų. Užsakykite internetu, pristatome visoje Lietuvoje.

Klientų aptarnavimas

Rodoma 101-150259+
Retail Revival
Doug Stephens
€22,20-7%
€23,99
Turime sandėlyje
Services Marketing: Integrating Customer Service Across the Firm 4e
Valarie Zeithaml
€70,10-4%
€72,74
Turime sandėlyje
Service Quality
Benjamin Schneider
€211,97-3%
€219,00
Pristatymas 3-4 sav.
Service Supply Chain Systems
Tsan-Ming Choi
€188,94-3%
€195,25
Pristatymas 3-4 sav.
Service-Dominant Logic of Marketing
Robert F. Lusch
€72,53-4%
€75,24
Pristatymas 3-4 sav.
Service-Dominant Logic of Marketing
Robert F. Lusch
€285,94-3%
€295,25
Pristatymas 3-4 sav.
Services Marketing Management
Peter Mudie
€213,19-3%
€220,25
Pristatymas 3-4 sav.
Predictive Dialing Fundamentals
Aleksander Szlam
€225,31-3%
€232,75
Pristatymas 3-4 sav.
Predictive Dialing Fundamentals
Aleksander Szlam
€47,07-4%
€48,99
Pristatymas 3-4 sav.
Process Mastering
Paul Harsin
€231,38-3%
€239,00
Pristatymas 3-4 sav.
Process Mastering
Paul Harsin
€48,28-4%
€50,24
Pristatymas 3-4 sav.
Project Stakeholder Management
Pernille Eskerod
€243,50-3%
€251,50
Pristatymas 3-4 sav.
Providing Quality to Customers
Institute of Leadership & Management (ILM)
€51,92-4%
€53,99
Pristatymas 3-4 sav.
Putting Stakeholder Management into Practice
Margit Huber
€55,55-4%
€57,74
Pristatymas 3-4 sav.
Re-organising Service Work
Karen A. Shire
€152,56-3%
€157,75
Pristatymas 3-4 sav.
Reaching the Interactive Customer
Mai-lan Tomsen
€47,07-4%
€48,99
Pristatymas 3-4 sav.
Relationship Marketing
Thorsten Hennig-Thurau
€55,55-4%
€57,74
Pristatymas 3-4 sav.
Software-Service
Bookshop
€79,26-20%
€98,92
Pristatymas 3-4 sav.
Reorganize for Resilience
Ranjay Gulati
€51,12-14%
€59,37
Pristatymas 3-4 sav.
Reparaturservice als Marketingaufgabe des Handels
Bookshop
€106,20
Pristatymas 3-4 sav.
Relationship Marketing
Martin Christopher
€62,83-4%
€65,24
Pristatymas 3-4 sav.
Relationship Marketing in Professional Services
Aino Halinen
€243,50-3%
€251,50
Pristatymas 3-4 sav.
Reshaping Retail
Stefan Niemeier
€31,30-4%
€32,74
Pristatymas 3-4 sav.
Rise of Fashion and Lessons Learned at Bergdorf Goodman
Ira Neimark
€30,09-4%
€31,49
Pristatymas 3-4 sav.
Routledge Handbook of Service Research Insights and Ideas
Eileen Bridges
€285,94-3%
€295,25
Pristatymas 3-4 sav.
Role of Service in the Tourism & Hospitality Industry
Ford Lumban Gaol
€285,94-3%
€295,25
Pristatymas 3-4 sav.
SAGE Encyclopedia of Quality and the Service Economy
Su Mi Dahlgaard-Park
€443,56-3%
€457,75
Pristatymas 3-4 sav.
Strategic CIO
Philip Weinzimer
€164,69-3%
€170,25
Pristatymas 3-4 sav.
SAGE Handbook of Service-Dominant Logic
Robert F. Lusch
€208,34-3%
€215,25
Pristatymas 3-4 sav.
Routledge Handbook of Consumer Behaviour in Hospitality and Tourism
Saurabh Kumar Dixit
€298,06-3%
€307,75
Pristatymas 3-4 sav.
Routledge Handbook of Hospitality Studies
Conrad Lashley
€298,06-3%
€307,75
Pristatymas 3-4 sav.
Service Encounters in Tourism, Events and Hospitality
Miriam Firth
€110,07-3%
€113,94
Pristatymas 3-4 sav.
Service Leadership
Svafa Grönfeldt
€211,97-3%
€219,00
Pristatymas 3-4 sav.
Service Innovation
Anders Gustafsson
€22,82-5%
€23,99
Pristatymas 3-4 sav.
Service Quality And Productivity Management
Jochen Wirtz
€11,85-7%
€12,69
Pristatymas 3-4 sav.
Service Supply Chain Systems
Tsan-Ming Choi
€68,89-4%
€71,49
Pristatymas 3-4 sav.
Stormy Skies
Paul Clark
€67,68-4%
€70,24
Pristatymas 3-4 sav.
Serviceology for Services
Yoshinori Hara
€55,55-4%
€57,74
Pristatymas 3-4 sav.
Service! Some People Just Don't Get It
Trapper Woods
€10,42-9%
€11,49
Pristatymas 3-4 sav.
Service Quality
Benjamin Schneider
€152,56-3%
€157,75
Pristatymas 3-4 sav.
Service Innovation: How to Go from Customer Needs to Breakthrough Services
Lance Bettencourt
€45,76-7%
€48,99
Pristatymas 3-4 sav.
Services Marketing
William Chitty
€114,99
Pristatymas 3-4 sav.
Service Quality
Roland T. Rust
€113,76-3%
€117,75
Pristatymas 3-4 sav.
Services Marketing Management
Peter Mudie
€72,53-4%
€75,24
Pristatymas 3-4 sav.
Successful Enquiry Answering Every Time
Tim Buckley Owen
€146,50-3%
€151,50
Pristatymas 3-4 sav.
Successful Customer Service
Pauline Rowson
€16,75-6%
€17,74
Pristatymas 3-4 sav.