Klientų aptarnavimas

Klientų aptarnavimas – šioje kategorijoje rasite 269 knygas. Nuo pripažintos klasikos iki naujausių leidimų. Užsakykite internetu, pristatome visoje Lietuvoje.

Klientų aptarnavimas

Rodoma 151-200 iš 259+
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Raving Fans!
Kenneth H. Blanchard
€12,77-9%
€13,99
Turime sandėlyje
Customer Rules
Lee Cockerell
€18,66-8%
€20,24
Turime sandėlyje
New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Joseph, PhD Michelli
€26,91-7%
€28,99
Turime sandėlyje
People Love You
Jeb Blount
€23,38-7%
€25,25
Turime sandėlyje
Customer Success
Nick Mehta
€29,27-7%
€31,50
Turime sandėlyje
This is Service Design Thinking. Basics - Tools - Cases
Marc Stickdorn
€36,33-7%
€38,99
Turime sandėlyje
Best Service is No Service
Bill Price
€29,27-7%
€31,50
Turime sandėlyje
Service-Dominant Logic
Robert F. Lusch
€34,95-4%
€36,50
Turime sandėlyje
Customer Experience Manual, The
Alan Pennington
€22,20-7%
€23,99
Turime sandėlyje
Relationship Edge
Jerry Acuff
€23,38-7%
€25,25
Turime sandėlyje
Fish! Omnibus
Stephen C. Lundin
€17,48-8%
€18,99
Turime sandėlyje
Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
Joseph A. Michelli
€44,58-7%
€47,74
Turime sandėlyje
Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer’s Business
Sriram Dasu
€38,69-7%
€41,49
Turime sandėlyje
Introduction to Service Design
Lara Penin
€48,28-4%
€50,24
Turime sandėlyje
Key Account Management
Peter Cheverton
€51,92-4%
€53,99
Turime sandėlyje
Marketing Services
Leonard L. Berry
€16,72-12%
€18,99
Turime sandėlyje
Open Services Innovation
Henry William Chesbrough
€32,80-7%
€35,24
Pristatymas 3-4 sav.
Optimal Investment And Marketing Strategies
Ilona Murynets
€87,09-4%
€90,25
Pristatymas 3-4 sav.
Ownership Quotient
James L. Heskett
€46,07
Pristatymas 3-4 sav.
Passenger Has Gone Digital and Mobile
Nawal K. Taneja
€67,68-4%
€70,24
Pristatymas 3-4 sav.
ManageFirst
National Restaurant Association
€70,70-4%
€73,36
Pristatymas 3-4 sav.
ManageFirst
National Restaurant Association
€70,70-4%
€73,36
Pristatymas 3-4 sav.
ManageFirst
National Restaurant Association
€70,70-4%
€73,36
Pristatymas 3-4 sav.
ManageFirst
National Restaurant Association
€70,70-4%
€73,36
Pristatymas 3-4 sav.
ManageFirst
National Restaurant Association Staff
€70,70-4%
€73,36
Pristatymas 3-4 sav.
Looking Beyond the Runway
Nawal K. Taneja
€67,68-4%
€70,24
Pristatymas 3-4 sav.
Managing Customer Value
Bill Dodds
€98,00-3%
€101,50
Pristatymas 3-4 sav.
Managing Customer Service
Institute of Leadership & Management (ILM)
€49,49-4%
€51,49
Pristatymas 3-4 sav.
Managing Service Level Quality
Peter (Hutchison 3G UK Ltd) Massam
€133,10-3%
€137,69
Pristatymas 3-4 sav.
Personalfreistellung durch Selbstbedienung zur Intensivierung des persoenlichen Verkaufs in Banken
Bookshop
€67,16
Pristatymas 3-4 sav.
Perfect Phrases for Customer Service, Second Edition
Robert Bacal
€21,02-8%
€22,74
Pristatymas 3-4 sav.
Managing High-Tech Services Using a CRM Strategy
Donald F. Blumberg
€176,81-3%
€182,75
Pristatymas 3-4 sav.
Measure What Matters
Katie Delahaye Paine
€27,67-5%
€28,99
Pristatymas 3-4 sav.
Measuring Customer Service Effectiveness
Sarah Cook
€188,94-3%
€195,25
Pristatymas 3-4 sav.
Measuring Customer Experience
Philipp Klaus
€25,24-5%
€26,49
Pristatymas 3-4 sav.
Pocket Guide to the Baldrige Award Criteria (5-Pack)
Mark Graham Brown
€48,28-4%
€50,24
Pristatymas 3-4 sav.
Marketing High Technology Services
Colin V. Sowter
€44,64-4%
€46,49
Pristatymas 3-4 sav.
Marketing High Technology Services
Colin V. Sowter
€152,56-3%
€157,75
Pristatymas 3-4 sav.
Marketing Masters
Connie Pheiff
€16,31-8%
€17,74
Pristatymas 3-4 sav.
Marketing Masters
Connie Pheiff
€32,80-7%
€35,24
Pristatymas 3-4 sav.
Meeting Customer Needs
Ian Smith
€60,40-4%
€62,74
Pristatymas 3-4 sav.
Maximizing Call Center Performance
Madeline Bodin
€225,31-3%
€232,75
Pristatymas 3-4 sav.
Maximizing Call Center Performance
Madeline Bodin
€37,37-4%
€38,99
Pristatymas 3-4 sav.
Measuring Customer Service Effectiveness
Sarah Cook
€72,53-4%
€75,24
Pristatymas 3-4 sav.
Mastering Services Pricing
Kevin Doolan
€102,84-3%
€106,49
Pristatymas 3-4 sav.
Power of Understanding People
Dave Mitchell
€25,74-7%
€27,75
Pristatymas 3-4 sav.
Multichannel Challenge
Hugh Wilson
€65,25-4%
€67,74
Pristatymas 3-4 sav.
New Service Development
James A. Fitzsimmons
€152,56-3%
€157,75
Pristatymas 3-4 sav.
Power to Predict: How Real Time Businesses Anticipate Customer Needs, Create Opportunities, and Beat the Competition
Bookshop
€49,29-7%
€52,74
Pristatymas 3-4 sav.
Practical Zendesk Administration 2ed
Stafford Vaughan
€50,24-19%
€62,15
Pristatymas 3-4 sav.
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