Klientų aptarnavimas

Klientų aptarnavimas – šioje kategorijoje rasite 269 knygas. Nuo pripažintos klasikos iki naujausių leidimų. Užsakykite internetu, pristatome visoje Lietuvoje.

Klientų aptarnavimas

Rodoma 201-250 iš 259+
1…3456
Fish!, A remarkable way to boost morale and improve results, over 6 million copies sold
Stephen C. Lundin
€13,12-6%
€13,99
Turime sandėlyje
Five Star Service
Michael Heppell
€16,31-8%
€17,74
Turime sandėlyje
You've Been Framed
Ray Sclafani
€26,28-35%
€40,24
Turime sandėlyje
Service Management and Marketing
Christian Grnroos
€70,05-4%
€72,69
Turime sandėlyje
Keeping Score
Mark Graham Brown
€43,43-4%
€45,24
Turime sandėlyje
More Is More
Blake Morgan
€33,73-4%
€35,24
Turime sandėlyje
Customer Experience For Dummies
Roy A. Barnes
€17,31-28%
€23,99
Turime sandėlyje
Integrating E-Business Models for Government Solutions
Susheel Chhabra
€258,05-3%
€266,50
Turime sandėlyje
Service Design for Business
Ben Reason
€29,27-7%
€31,50
Turime sandėlyje
Phone Clones
Kiran Mirchandani
€23,83-35%
€36,49
Turime sandėlyje
Customer Service
Paul R. Timm
€154,98-3%
€160,24
Turime sandėlyje
No Thanks, I'm Just Looking
Harry J. Friedman
€25,74-7%
€27,75
Turime sandėlyje
Disruptive Selling
Patrick Maes
€37,37-4%
€38,99
Turime sandėlyje
Leading the Customer Experience
Sarah Cook
€49,49-4%
€51,49
Pristatymas 3-4 sav.
Lean Software Strategies
Peter Middleton
€65,25-4%
€67,74
Pristatymas 3-4 sav.
Future of Competition
C. K. Prahalad
€49,10
Pristatymas 3-4 sav.
Gemba Walks for Service Excellence
Robert Petruska
€243,50-3%
€251,50
Pristatymas 3-4 sav.
Guide to Customer Service Skills for the Service Desk Professional
Donna Knapp
€102,84-3%
€106,49
Pristatymas 3-4 sav.
Handbook of CRM
Adrian Payne
€81,02-4%
€83,99
Pristatymas 3-4 sav.
When Customers Think We Don't Care
Richard W. Buchanan
€25,73-7%
€27,74
Pristatymas 3-4 sav.
Handbook of Services Marketing and Management
Teresa A. Swartz
€110,12-3%
€114,00
Pristatymas 3-4 sav.
Winning with Customers
D. Keith Pigues
€83,45-4%
€86,50
Pristatymas 3-4 sav.
Winning at Service
Waldemar Schmidt
€49,49-4%
€51,49
Pristatymas 3-4 sav.
World of Customer Service
Pattie Gibson
€101,63-3%
€105,24
Pristatymas 3-4 sav.
Zufriedenheit mit Dienstleistungen
Andreas Siefke
€68,22-21%
€85,98
Pristatymas 3-4 sav.
New Rules of Sales and Service
David Meerman Scott
€21,02-8%
€22,74
Pristatymas 3-4 sav.
Zur Messung der Dienstleistungsqualitaet
Bookshop
€79,26
Pristatymas 3-4 sav.
How to Manage the IT Help Desk
Noel Bruton
€96,78-3%
€100,24
Pristatymas 3-4 sav.
Implementing CRM
David Finnegan
€70,05-4%
€72,69
Pristatymas 3-4 sav.
Startupland, How Three Guys Risked Everything to Turn an Idea into a Global Business
Mikkel Svane
€26,92-7%
€29,00
Pristatymas 3-4 sav.
Indispensable
Joe Calloway
€35,17-7%
€37,75
Pristatymas 3-4 sav.
Instant Repeat Business
Bookshop
€30,44-7%
€32,74
Pristatymas 3-4 sav.
Integrating Performance and Budgets
Jonathan D. Breul
€61,62-4%
€63,99
Pristatymas 3-4 sav.
Thinking in Services
Majid Iqbal
€37,51-7%
€40,24
Pristatymas 3-4 sav.
EXIN IT Service Management Foundation based on ISO/IEC20000 - Workbook
Van Haren Publishing
€28,29-5%
€29,63
Pristatymas 3-4 sav.
Servitization Strategy and Managerial Control
Anna Pistoni
€111,33-3%
€115,24
Pristatymas 3-4 sav.
Innovating Professional Services
Alastair Ross
€188,94-3%
€195,25
Pristatymas 3-4 sav.
Innovator's Solution
Clayton M. Christensen
€31,31-4%
€32,75
Pristatymas 3-4 sav.
Gemba Walks for Service Excellence
Robert Petruska
€51,92-4%
€53,99
Pristatymas 3-4 sav.
Intention Economy
Doc Searls
€25,25-5%
€26,50
Pristatymas 3-4 sav.
Experience
Bruce Loeffler
€25,74-7%
€27,75
Pristatymas 3-4 sav.
Introduction to Industrial Service Design
Satu Miettinen
€55,55-4%
€57,74
Pristatymas 3-4 sav.
Introduction to Industrial Service Design
Satu Miettinen
€188,94-3%
€195,25
Pristatymas 3-4 sav.
ITIL
Jan Van Bon
€20,39-5%
€21,49
Pristatymas 3-4 sav.
Key Account Management
Peter Cheverton
€154,99-3%
€160,25
Pristatymas 3-4 sav.
Service Encounters in Tourism, Events and Hospitality
Miriam Firth
€34,89-4%
€36,44
Pristatymas 3-4 sav.
Kundendienstmanagement Im Investitionsgueterbereich
Bookshop
€86,94
Pristatymas 3-4 sav.
Kundennutzenanalyse
Jochen Schauenburg
€99,84
Pristatymas 3-4 sav.
Legendary Service: The Key is to Care
Bookshop
€23,37-7%
€25,24
Pristatymas 3-4 sav.
1…3456